Net Promoter Score 2024

The results of our recent Net Promoter Score are in, and it’s great news!

Net Promoter Score (NPS) is a market research metric that is based on a single survey question asking respondents to rate the likelihood that they would recommend a company, product, or a service to a friend or colleague.

At Longhurst, we pride ourselves on being a multi-award ‘Client Engagement’ firm, with the majority of our new client introductions coming from existing client referrals.

Our latest NPS score confirms we’re still heading in the right direction – thank you to all of our clients who took the time to complete the survey.